Terms of Service


eCentral - Employee Self-Service (ESS)
UDL Distribution (Pvt.) Limited



1. Introduction

These Terms of Service (“Terms”) govern the use of the eCentral portal / applications (“Services”) provided by UDL Distribution (Pvt.) Limited (“Company,” “we,” “us,” or “our”). By accessing or using the Services, you (“Employee,” “you,” or “your”) agree to comply with these Terms.

The Services are provided for the internal use of current employees only and are intended to facilitate access to work-related information and self-service features such as attendance, payroll details, leave management, and other HR functions.

2. Nature of Services

The eCentral portal / apps are tools offered solely at the discretion of UDL Distribution (Pvt.) Limited. These Services are provided for convenience only and are not an entitlement or condition of employment. We reserve the right to discontinue, suspend, or modify any or all parts of the Services at any time, without prior notice or employee consent.

We are under no obligation to provide these Services or ensure uninterrupted access.

3. Eligibility

Access to the eCentral portal / apps is restricted to authorized, currently employed individuals of UDL Distribution (Pvt.) Limited. Access may be revoked upon termination of employment or in cases of misuse, policy violation, or other reasons deemed appropriate by the Company.

4. Use of Services

You agree to use the Services solely for legitimate, work-related purposes in accordance with all applicable laws and Company policies.

You must not:

  • Share your login credentials or allow unauthorized access;
  • Attempt to interfere with, hack, or disrupt the Services;
  • Use the Services for personal gain or non-work-related activities;
  • Provide false or misleading information.

5. Data and Privacy

Information accessed or submitted through the eCentral portal / apps is subject to UDL Distribution (Pvt.) Limited’s internal data protection and confidentiality policies. By using the Services, you consent to the collection and use of your data as described in those policies.

We take reasonable steps to secure your information but do not guarantee the absolute security or availability of the Services.

6. Changes and Updates

UDL Distribution (Pvt.) Limited may update these Terms from time to time. You will be notified of significant changes, but it is your responsibility to review the current Terms periodically. Continued use of the Services constitutes your acceptance of any changes.

7. Disclaimer and Limitation of Liability

The Services are provided “as-is” and “as-available” without any warranties, express or implied. UDL Distribution (Pvt.) Limited disclaims all liability for any issues arising from use, unavailability, or inaccuracies within the eCentral portal / apps.

8. Termination of Access

We may, at any time and at our sole discretion, terminate, suspend, or restrict your access to the eCentral portal / apps without notice, especially in cases of misuse, employment termination, or security concerns.

9. Contact Information

For any issues or inquiries regarding the eCentral portal / apps, please contact:

HR Department / IT Support, or
Email: eCentral@udlexpress.com

10. Acknowledgment

By using the eCentral portal / apps, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.